August 22, 2007
Volume 3 Issue 8

In this issue:
Mandatory Update Tips | New Website Layout! | Signature Appearance

 

 From the Editor

Quick reminder... many of you may need to get the latest update. If you've been getting a version expiration warning please download this update before the cutoff date.

An updated list of trade shows is shown on the right. Stop by and visit The Agency Advantage sales team.

If you have a question or topic you would like explained, a story to share, or just a quick useful tip, we'd love to hear from you. Please send your responses to tina@agencyadvantage.com.

Tina Stewart
Editor

 

 Mandatory Update Tips

The current version of The Agency Advantage is 3.023. Many of you may have noticed a warning coming up on your screen with a cutoff date.

It is very important to make sure no one has The Agency Advantage open while running the update.

Why? Occasionally, updates contain database changes. If there are users in the program, these database changes cannot be made. This can cause a number of problems.

To get the update, go to Utilities then Internet Update. Click Check for Internet Updates then download the update.

You only have to download the update once. However, you will have to install the update on each workstation. Again, make sure no users are in the program, then install the updates one workstation at a time.

For detailed instructions on how to install the update visit our support site.

 

 New Website Layout

The Agency Advantage Support Site received a much needed facelift this past week. Old articles have been removed and others were updated with the most recent information.

One of our most popular destinations, the Company Download link, is now at the top of each page.

Miss an issue of the newsletter or want to see what we've been talking about in the past months? Visit the newsletter archives to catch up!

 

 Signature Appearance

The signatures on ACORD forms in Agency Advantage have been improved. Previously, the signatures may have appeared light or hard to read on the forms. Some may have been blurry or discolored.

If you experienced problems with your signatures, try downloading the latest update then rescanning them. You should see an improvement in their quality.

 

 

 

 

Customer Feedback Needed!

Claims Information

We are currently working on a way for you to record, track, and report your claim information. What information is important for you to store? Please email us with your suggestions!


Visit us at the Trade Shows!

The Agency Advantage Sales Team exhibits at several trade shows throughout the year. Here are a few upcoming events. Stop by and say Hello!

September 20th
AZ Big I
Phoenix, AZ

September 26th-30th
American Agents Alliance
Indian Wells, CA


Related Links

*New Feature*
Producer Codes

Mandatory Update

Support Site

My Agency Advantage
Pay your bills online!


Unknown Company?

While processing downloads, you may have run across an Unknown Company. This happens when an NAIC for the given company isn't entered into the Download Manager. This can be easily corrected. Send us an email if you need assistance.


 

For more tips visit our customer support website at http://www.agencyadvantage.net/.


Copyright 2006 Advantage Information Systems, Inc.